Stop losing customers you worked hard to get.

Put your retention on cruise control.

Stop losing
customers
you worked
hard to get.


Put your retention on
cruise control.

Trusted by

Projects.

We’ve helped businesses across various industries. Here is some of our recent work.

Projects.

We’ve helped businesses across various industries. Here is some of our recent work.

What we do

What we do

What we do

Services.

Services.

(001)

person holding white and red plastic pack

Smart Customer Journeys

Let's start from the top. Do you know what works and does not work in your organisation? You will receive a full roadmap of the current status, low handing fruits to fix here and now and a roadmap on how to get to a well carved strategy.

Categories

Mystery Shopper

Journey Intelligence

People & Processes

Roadmap

Smart Customer Journeys

(002)

people sitting on chair in front of laptop computers

AI-Powered Team Workflows

We focus on scalable, ligth touch programs to get your portfolio companies to the next level

Categories

Retention

Revenue expansion

Customer activation

Scalable templates

Scorecards

AI-Powered Team Workflows

(003)

a person holding a credit card and a cell phone

Automated Brand Guardrails

See your customer journey in full clarity, identify the leaks draining growth, and know exactly where to invest for the biggest return

Categories

Friction points

Drop-off analysis

Usability snapshots

Automated Brand Guardrails

(004)

group of person on street

Connected Tech Stack

Customer experience operation that are aligned outward and inward.

Categories

CX ownership

Reporting loops

RASCI

Stakeholder management

Connected Tech Stack

(005)

banknote polo shirt

Custom

Not seeing what you need? No problem, we can create a custom project tailored to your companies needs.

Categories

Custom

(001)

person holding white and red plastic pack

Smart Customer Journeys

Let's start from the top. Do you know what works and does not work in your organisation? You will receive a full roadmap of the current status, low handing fruits to fix here and now and a roadmap on how to get to a well carved strategy.

Categories

Mystery Shopper

Journey Intelligence

People & Processes

Roadmap

Smart Customer Journeys

(002)

people sitting on chair in front of laptop computers

AI-Powered Team Workflows

We focus on scalable, ligth touch programs to get your portfolio companies to the next level

Categories

Retention

Revenue expansion

Customer activation

Scalable templates

Scorecards

AI-Powered Team Workflows

(003)

a person holding a credit card and a cell phone

Automated Brand Guardrails

See your customer journey in full clarity, identify the leaks draining growth, and know exactly where to invest for the biggest return

Categories

Friction points

Drop-off analysis

Usability snapshots

Automated Brand Guardrails

(004)

group of person on street

Connected Tech Stack

Customer experience operation that are aligned outward and inward.

Categories

CX ownership

Reporting loops

RASCI

Stakeholder management

Connected Tech Stack

(005)

banknote polo shirt

Custom

Not seeing what you need? No problem, we can create a custom project tailored to your companies needs.

Categories

Custom

(001)

person holding white and red plastic pack

Smart Customer Journeys

Let's start from the top. Do you know what works and does not work in your organisation? You will receive a full roadmap of the current status, low handing fruits to fix here and now and a roadmap on how to get to a well carved strategy.

Categories

Mystery Shopper

Journey Intelligence

People & Processes

Roadmap

Smart Customer Journeys

(002)

people sitting on chair in front of laptop computers

AI-Powered Team Workflows

We focus on scalable, ligth touch programs to get your portfolio companies to the next level

Categories

Retention

Revenue expansion

Customer activation

Scalable templates

Scorecards

AI-Powered Team Workflows

(003)

a person holding a credit card and a cell phone

Automated Brand Guardrails

See your customer journey in full clarity, identify the leaks draining growth, and know exactly where to invest for the biggest return

Categories

Friction points

Drop-off analysis

Usability snapshots

Automated Brand Guardrails

(004)

group of person on street

Connected Tech Stack

Customer experience operation that are aligned outward and inward.

Categories

CX ownership

Reporting loops

RASCI

Stakeholder management

Connected Tech Stack

(005)

banknote polo shirt

Custom

Not seeing what you need? No problem, we can create a custom project tailored to your companies needs.

Categories

Custom

Kind words

Kind words

Kind words

Testimonials

Our focus is working with fintechs, but we’ve have the pleasure to work with companies from other industries as well.

allset

allset

allset

Josh, Pleo
Tina, awaze
Tom, Hackajob

14+

Trusted by

clients worldwide

Josh, Pleo
Tina, awaze
Tom, Hackajob

14+

Trusted by

clients worldwide

Josh, Pleo
Tina, awaze
Tom, Hackajob

14+

Trusted by

clients worldwide

Tina Calder

European Director of Retention, Awaze

"I can highly recommend Rihards, to any company looking to get additional help and support for their email and CRM strategy."

Tina Calder

European Director of Retention, Awaze

"I can highly recommend Rihards, to any company looking to get additional help and support for their email and CRM strategy."

Tina Calder

European Director of Retention, Awaze

"I can highly recommend Rihards, to any company looking to get additional help and support for their email and CRM strategy."

Tom Gale

Growth @ Hackajob

"Working with Rihards was nothing short of fantastic. He provided a lot of strategic expertise that helped shape our thinking for how we approach email marketing and automations."

Tom Gale

Growth @ Hackajob

"Working with Rihards was nothing short of fantastic. He provided a lot of strategic expertise that helped shape our thinking for how we approach email marketing and automations."

Tom Gale

Growth @ Hackajob

"Working with Rihards was nothing short of fantastic. He provided a lot of strategic expertise that helped shape our thinking for how we approach email marketing and automations."

Josh Rosenblatt

Head of Lifecycle Marketing @ Pleo

"Rihards is a pleasure to work with, expertly balancing in-depth analysis with high-level strategic thinking. His work delivered measurable impact, and he was a valued colleague across all teams."

Josh Rosenblatt

Head of Lifecycle Marketing @ Pleo

"Rihards is a pleasure to work with, expertly balancing in-depth analysis with high-level strategic thinking. His work delivered measurable impact, and he was a valued colleague across all teams."

Josh Rosenblatt

Head of Lifecycle Marketing @ Pleo

"Rihards is a pleasure to work with, expertly balancing in-depth analysis with high-level strategic thinking. His work delivered measurable impact, and he was a valued colleague across all teams."

allset

allset

allset

Platforms

Platforms

We have in-depth experience with various tools and systems that we've mastered over the years.

Reach out if you are interested in hearing more about any of the tools or wish to get an audit of your current setup.

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk soon.

Tell us about your project—whether it’s an audit, retention strategy or just a chat on what's possible.

Let’s talk now: +4552613484

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Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk soon.

Tell us about your project—whether it’s an audit, retention strategy or just a chat on what's possible.

Let’s talk now: +4552613484

Dark gradiend background

© 2025 allset agency. All rights reserved. CVR: 45222861

© 2025 allset agency. All rights reserved. CVR: 45222861